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Configuring company profile, location and forwarding numbers (setupwizard >>company profile settings)
In the setupwizard, these settings need to be configured. If left unconfigured text messages will not send:
Text Message sender number: This must correspond with the number purchased for messaging purposes. The purchasing of numbers can only be done by the Profitdiagnostix team. This must be numbers only without spaces and prefixed with the international dialing code eg 61483123456
Text Message forward number: This is the number of a practice mobile phone. All incoming messages responding to campaigns will come to this phone. This allows the business to react immediately to customer responses. Note that customers never see this number and it remains private. This must be numbers only without spaces and prefixed with the international dialing code eg 61483123789
Timezone: This is the timezone of the practice. Sending of messages is restricted to between 9am in the morning and 5pm in the evening for that timezone. This keeps the message sending at a convenient and polite time.
Configuring for multi-branch environments with centralised database
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