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To configure the text messages for multiple branches, you can use pipe '|' separated values so that the text message contains the branch name, branch phone number and branch online scheduling link:

  1. text_branch_tags: Set this to EXACTLY the same text as the branch names in the software system
    Eg. branch1|branch2

  2. text_business_name: Set this to what you want displayed on the text message:
    Eg. London Vets|Manchester Vets

  3. text_business_phone: Set this to the phone number for each branch.
    Eg. 02123456|03456789

  4. text_appointment_link: Set this to the URL for the appointment scheduler for each branch.
    Eg. https://apptschedule1:|https://apptschedule2
    Note that for some practices their online scheduler for branches is shared, so it may not be necessary.

  5. text_branch_exclude: This is specific case use if a multi branch clinic wants to run campaigns just for specific branches. It allows the list to be accurate in multi branch environment whist still allowing the campaign to be run for just some of the branches.

Please note that the order of the above lists is important and must always correspond to your order in text_branch_tags.

You must also make sure thet that the text messages you are sending are using placeholders for the above values not hardcoded names and phone numbers.