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Some common problems include dated reports or unassigned Ledgers

Navigation: Go to main menu → My Dashboards

Instructions Caching and Ledger

  1. If your report is X days old. This could just be clearing the cache.
    Caching allows Profitdiagnostix to 'remember' what a report looked like for a few days and load it up quickly from memory rather than run all the calculations again.
    If a report is cached, you will see the yellow button with a number in the middle - this indicates how many days old it is.


    If the button is green, it means it is up to date and 0 days old.


    If you made a change to report, then reload it, it will be green and need to cached again.

  1. step 4

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