It is very important to invite Profit Diagnostix as a Company Admin internationally ( outside Australia )
Please do not use this option outside Australia
How to invite PD to your quickbooks file
Login to Quickbooks → Settings ( cog ) → Manage Users
Next click on Add user in green bottom right
Next Select user type. This needs to be Company Admin ( Some files will ask you to invite the accountant. Don’t do this if outside Australia as the regional security will block access
Please use the name and email as below and not the name of the support staff you are in contact with.