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Check the message for each branch and fix any missing placeholders in the variables section such as text_appointment_link, text_telephone_prefix, text_business_name, etc. In this case, text_appointment_link was missing from Pymble branch.
Add To fix it, add the appoinment link followed by the pipe “|” as shown
Click icon Refresh to reload the dashboard report. Check again if the message is correct.
Check the column species that it only contains either “Canine” or “Feline” or both “Canine|Feline”. If a species is not meant to be there add it to the Variable text_species_exclude with a “|”.
Check the column firstname that the client is not a rescue organisation eg. “Rspca”. If it is a rescue organisation add the “firstname” text to the Variable text_patient_exclude with a “|”
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Click on pencil to edit the scenario
Click on pencil of Enable System Campaign. Set the value to 1 to enable campaign (or 0 to disable it)
Click Save
Click Close
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Click on Admin > Super-Admin > Campaigns
Search for the datahub name and campaign. Click on the Recurring checkbox to allow the repeat of campaign period. The start and end dates of campaign date and last examined date range will be automatically adjusted to the next cycle. In this case, campaign date will be 11 Apr 2025 - 11 Jul 2025 and last examined date range will be 1 Nov 2023 - 31 Jan 2023
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