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Troubleshooting

  • If your data is more than 3 days behind, it will show a warning. Depending on your system, this may be because your PMS server is offline, configurations have changed, or something has gone wrong on our side. If the problem continues, please contact support@smartvetapp.com and please mention the following things:
    • what time is your computer turned off at night (if at all)
    • have there been any software updates or changes recently
    • has your accountant made any changes to your accounting software recently

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