In some instances, the tool that extracts the data from your system (Slyncy Agent) stops working. Often this occurs if there is a server restart or windows update. Although we set the software to continue working after server reboots, such is the unpredictability of various servers, so you may have to restart Slyncy manually. Here is what to check:
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Here you will find a service called Slyncy Agent in the long list of services. You will find them alphabetically
Make sure that gtruck host Slyncy Agent has the words 'startedrunning' next to it. If it is not started running then data cannot be pushed to Profitdiagnostix
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