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  1. Click on start control link to opendownload. then save file

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  2. In most cases it will disappear, so go to your downloads folder and open from there, below is what you will see

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  3. A screen to comfirm the down load will appear then the installer language

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  4. Next will pop up the windows installer

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  5. The setup will run

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  6. Next the service will be there and ask you …Click yes

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  7. Then Click None This allows the vet to get back to consults.

  8. You are ready for support access

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