To send text message to clients we must purchase a mobile number from Twilio console. Click on Buy a number from the Develop > Phone Numbers side menu. If you don’t see it click on Explore products and click on the pin icon 
to add Phone Numbers to the sidebar.
Select the Country eg. Australia - AU. NOTE: New Zealand mobile number can not be purchased but instead purchase Australia mobile number.
Uncheck Voice, MMS, and Fax
Click Search
Click on Buy
Click Next
Select Business > Next
Select the approved bundle “Cloudswirl1 Australia Mobile 2023-05-05 at 16:05:29“
Select the address “Cloudswirl Address (2 Genoa…)”
Click “Buy +61 4…”
Remember the last 3 digits of the number. Click Close
Click on Active numbers
Type the last 3 digits of the number in the text field next to Number and click Filter
Click on the number
Voice Configuration: Delete the Webhook URL “https://demo.twilio.com/welcome/voice/”. This disables Twilio’s default voice message when the client calls back the number of text message received. Thus, it reduces the cost PD incurs.
Messaging Configuration: Add the Webhook URL: https://my-reports.slyncy.com/site/sms-reply?k=d07277cf0c687c589c384a71b91a1b52bd5f8a8a. This allows PD to forward the client text message reply to the practice email address (marketingResponseEmail) and/or mobile number (textMessageForwardNumber).
Click Save configuation
Click on the tab Properties
Click on the pencil to add a friendly name to the number. Type eg. “The Village Vet” and click Save. This allows us to identify the mobile number of the practice.
Copy the mobile number without the “+”
Go to the datahub on my-reports > Setupwizard > Company profile settings > Paste the copied mobile number into field Text Message Sender Number > Click Save
