? Your data is older than # days

Warning message

This message indicated the connector to your software has not pulled the data for a number of days

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Data not pulling

  1. There are many reasons this could occur.
    Check the computer where the slyncy service - Gtruck is installed, is turned on and hasn’t been asleep.
    Was it off at the scheduled download time
    Let PD staff know if you have changed a connection password to you PMS or Accounting System.

  2. Data Sources could need to be re queued.
    Test Connectivity.

  3. Contact support@profitdiagnostix.com to help determine the cause.

 

 

 

 

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