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Sales and marketing
- What is Profitdiagnostix - an overview
- Why do veterinary practices need Profitdiagnostix
- What sort of KPI's are important for veterinary practices and how do they help to keep veterinary businesses profitable
- Active clients
- Full time vet equivalents - why is is so important to know what this is
- Average client spend per year
- Cash control - is all the money getting to the bank?
- Wages - are they too high or too low
- Client facing events and opportunities - how often is a vet in a consulting room with a customer
- Average invoice value
- Measuring the performance of individuals within a business
- Understanding what a 'conversion' is
- What is a profit and loss statement?
- Why it is important to adjust a profit and loss statement to get accurate reporting
- How does it work with accounting software and what are accounting software systems
- Is the data safe and confidential
- Can it damage my computers and server
- What is Profitdiagnostix capable of measuring and what does it not measure
- What sort of internet connection do you need for Profitdiagnostix to work
- Is Profitdiagnostix difficult or time consuming to set up
- Can practices design their own reports using Profitdiagnostix?
- What happens if a practice has multiple branches? And if branches are using different practice management systems?
Basics
- Logging in/ logging out
- Forgot password
- Creating a branch
- Changing account name/ details
- Invite users
- Adding reports to favourites
Setup wizard
- Changing date format
- Changing currency format
- Changing percent format
- Creating staff groups/ Setting up staff aliases
- Mapping general ledger
- Setting Owner Wages (Manual Data Points)
- Mapping products
- Populating conversion items
- Setting targets (Target report)
Adding a connector
- Datasource
- What is a datasource
- How to see if datasources are working
- How often is the data refreshed
- Healthcheck
- EzyVet
- MYOB Accountright
- Reckon/ QuickBooks Desktop
- Reckon Hosted
- RxWorks
- Sage 50 Accounts Desktop
- Xero
Reports
- What is a report
- Transaction report
- Target transaction report
- Date/Time report
- By product report
- By user report
- By customer report
- Dashboard report
- Html info component
Row Types
- What is a row
- Conversion Row
- Dashboard source row type
- Formula row type
- Invoice line row type
- Invoice row type
- KPI row type
- Profit and loss row type
- Data row type
Variables
- What is a variable
- Date range variable
- Date variable
- List of “staff/groups” variable
- List of general ledger accounts variables
- List of primary “staff/groups”
- List of products variables
- List of staff name variables
- Numeric variables
- Value from reports variables
- Variable scope advanced usage and example
Creating dashboards
- What is a dashboard
- Scheduling reports
- Copying dashboard
- Add report to dashboard
- Delete report from dashboard
- Configure a report on a dashboard
- Resizing & moving report
- Changing chart types